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TERMS & CONDITIONS - OFFICIAL360

1. Introduction

Welcome to www.official360.in.

By using our website or services, you agree to the following terms and conditions. Please read them carefully before proceeding.

2. Services

Official360 Ventures Pvt Ltd provides services including:

  • Computer sales and repair
  • Printer sales and support
  • Accessories and office essentials
  • Website and digital services
  • ERP solutions

All services are provided based on availability and requirement.

3. Service Responsibility

We aim to provide accurate diagnosis and reliable solutions.

However:

  • Repair timelines may vary depending on the issue
  • Some problems may require replacement of parts
  • We are not responsible for pre-existing conditions not identified during initial inspection

4. Customer Responsibility

Customers are responsible for:

  • Providing accurate information about the issue
  • Backing up important data before giving devices for repair
  • Collecting devices on time after service completion

Official360 is not responsible for data loss if backup is not taken.

5. Product Sales

  • All products are subject to availability
  • Specifications and pricing may change without prior notice
  • Warranty (if any) depends on the product or brand

Used or refurbished products may have limited warranty or no warranty, depending on condition.

6. Payments

  • Payments must be completed as per the agreed terms
  • Advance payment may be required for certain services or products
  • No service or delivery will be completed without confirmation of payment

7. Digital & ERP Services

For website, SEO and ERP services:

  • Timelines depend on project scope and client cooperation
  • Clients must provide required content, details and approvals on time
  • Delays in communication may affect delivery timelines

8. Limitation of Liability

We provide services with care and professionalism.

However, Official360 will not be liable for:

  • Indirect or unexpected losses
  • Business downtime caused by technical issues
  • Loss of data if backup was not taken

9. Changes to Services or Terms

We may update or modify our services and terms at any time without prior notice.

Updated terms will be available on this page.

10. Contact Information

For any questions regarding these terms, please contact:

team.official360@gmail.com

+91 889 163 3130